Connect For Clients and Family
Consultus Connect is our secure online app designed to help you feel informed, reassured and connected to your loved one’s care - wherever you are
Consultus Connect is our secure online app designed to help you feel informed, reassured and connected to your loved one’s care - wherever you are.
As a Consultus client, or as a family member or representative, Connect gives you a clear window into what’s happening day to day, without the need for phone calls or paperwork. It brings everything together in one easy-to-use place, helping you stay involved, informed and confident that care is being delivered as planned.
With Consultus Connect, families can stay connected, reassured and involved in care — even when they can’t be there in person.
As a Consultus Client or Client Representative/Family Member,
you can view and access the following on Consultus Connect App:
View Bookings
View Carer Profiles
View Invoices
View Care Activity & Care Points
View & Add to the Shared Calendar
Message the Consultus Office
Message the Carer
Connect for our introduced care service
Speak to your carers about your requirements for information on Connect – you can view real-time updates or a daily summary at the end of the day.
As a Primary Client Representative, you can also add other family members to Connect and you have control over access levels.
Connect for our fully managed care service
You can be rest-assured that our Managed Care Consultants are in close contact with your carers and receiving real-time updates & alerts through Consultus Connect. However you can receive daily updates directly from the carers as well as view the Care Plan and Sign-off Care Plan Reviews from your Care Consultant.
Connect for carers
When you apply to become a Consultus Carer, you will receive an invitation to Consultus Connect, our secure app that supports you throughout your journey with us.
You’ll use Connect to complete your online application, and once you’ve finished your training, it becomes your day-to-day hub. Through the app you can view upcoming bookings, check your account details, contact the Consultus team, access training plans, and keep your availability and diary up to date.
Regularly updating your availability is essential. It allows our care and scheduling teams to match you accurately to suitable placements, avoid unnecessary gaps in your diary, and ensure we can offer you work that fits your preferences and commitments.
With Consultus introduced care
Consultus Connect is essentially a digital version of the paper logbook in the client’s home. Depending on the requirements of the client and client’s family, you will be able to log care activities and a daily summary.
With Consultus managed care
As a managed care carer, you will use Consultus Connect to log care points (care activities), medication and provide a daily summary.
.png?aspect-ratio=131%3A89)
.png?aspect-ratio=27%3A14)
.jpg?aspect-ratio=421%3A289)